What’s included in setup?
Onboarding is included. We’ll help you connect your source and destinations, validate that data is flowing correctly, and make sure everything is working before you go live.
Do I need a developer to set this up?
No. TendTech Connect is intended to be easy to use. Our team will help with onboarding and getting you connected.
What if I only need some of the available connectors?
You only connect what you need. Connectors can be added or removed at any time directly through the platform — no plan changes required.
Can I upgrade or downgrade my plan?
Yes. You can upgrade or downgrade your plan at any time directly through the platform.
Can I add or remove locations?
Yes. Locations can be added or removed at any time directly through the platform.
Is there a contract or minimum commitment?
No long-term contracts required. TendTech Connect is billed monthly and you can cancel at any time.
What’s the difference between Standard and Advanced?
Advanced includes everything in Standard, and adds access to Advanced connectors. Currently that means QuickBooks Online, with more Advanced connectors coming in the future.
How do I report a sync issue?
Log in to your TendTech Connect dashboard to view sync logs and identify any errors. If you need further help, use the contact form on this page and we’ll get back to you within one business day.